envelope-circle-userInvite your Clients

Give your clients access to their workspace for a smooth collaboration

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Invite a Client

  1. Open the client's workspace.

  2. Click the profile icon or go to SettingsMembers.

  3. Click Add team.

  4. Enter the client's email address.

  5. Select the appropriate role.

  6. Choose which entities they should access.

  7. Click Send invite.

The client will receive an email with a link to access their workspace.


Update Permissions or Remove Access

To change what a client can see or remove their access:

  1. Open the client's workspace.

  2. Go to SettingsMembers.

  3. Click the menu next to the client's name.

  4. Select:

    • Configure permissions — Change their role or entity access

    • Remove from workspace — Revoke their access entirely


FAQs

chevron-rightCan clients see other clients' data?hashtag

No. Clients only see the workspace and entities they've been granted access to.

chevron-rightCan I invite multiple people from the same company?hashtag

Yes. You can add multiple team members to a client workspace — for example, the business owner and their office manager, at no additional cost.

chevron-rightWhat if my client is already on Kick?hashtag

You can still invite them using the steps above. They'll sign in with their existing account and see the workspace you've shared.

chevron-rightHow do I resend an invite?hashtag

Go to SettingsMembers, find the person with a pending invite, and click on the three dots () → Resend invite.

chevron-rightHow is this different from adding team to my organization?hashtag

Clients are invited to their own workspace to view their books. Team members are added to your organization and can access multiple client workspaces. Learn more in Invite your Team.

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